Privacy Policy

Introduction

Catalyst prioritizes the security and privacy of all users. With strong encryption, role-based access controls, and compliance with data protection laws, the platform guarantees that sensitive information remains secure and private at all times.

At Catalyst, we are committed to protecting your privacy and ensuring the security of your personal information. This privacy policy outlines how we collect, use, share, and protect your personal information when you engage with our services, whether through our website, mobile applications, or other platforms.

By using our services, you consent to the data practices outlined in this policy.

1. Information We Collect

We collect information to provide better services to all our users, including students, teachers, parents, and school administrators. The types of information we may collect include:

• Personal Information: This may include your name, email address, phone number, and any other details provided when registering for an account or engaging with our content.
• Educational Information: For students and teachers, we may collect academic data such as course progress, assessment results, and learning preferences.
• Usage Data: We collect information about how you use our platform, such as pages visited, time spent on the platform, and interactions with content.
• Technical Data: This includes information about your device, internet protocol (IP) address, browser type, operating system, and other diagnostic data.

2. How We Use Your Information

We use the information we collect for various purposes, including:

• To Provide and Improve Our Services: We use data to enhance the learning experience, deliver personalized content, and improve the platform's performance.
• To Communicate with You: We may use your contact information to send important updates, newsletters, and promotional content. You can opt-out of marketing communications at any time.
• To Analyze and Research: We aggregate and analyze data to understand how users interact with our platform, allowing us to improve our offerings and make data-driven decisions.
• To Ensure Safety and Compliance: We may use personal information to enforce our terms of service, comply with legal obligations, and ensure the safety of our users.

3. How We Share Your Information

Catalyst takes your privacy seriously, and we will never sell your personal information to third parties. However, we may share your data with trusted third parties in the following instances:

• With Service Providers: We may share your data with third-party vendors who help us operate our platform and provide services, such as hosting, data analysis, and technical support.
• With Educational Partners: In certain cases, we may share information with schools, teachers, and other educational institutions to facilitate learning and assessment.
• For Legal Reasons: We may share your personal information if required by law, court order, or governmental regulation.

4. Data Security

We are committed to securing your personal data. We use appropriate technical and organizational measures to protect your information from unauthorized access, alteration, disclosure, or destruction.

While we strive to protect your personal data, no method of transmission over the internet is entirely secure. We encourage users to take precautions, such as keeping passwords confidential.

5. Your Data Rights

Depending on your location and applicable laws, you may have the following rights regarding your personal data:

• Access: You have the right to request access to the personal information we hold about you.
• Correction: You may request that we update or correct your information.
• Deletion: In certain circumstances, you have the right to request that we delete your personal data.
• Objection: You may object to the processing of your data for certain purposes, such as marketing communications.

To exercise these rights, please contact us at [email protected]

6. Children's Privacy

Catalyst is committed to protecting the privacy of children. We do not knowingly collect personal information from children under the age of 13 without obtaining parental consent. If you believe that a child has provided us with personal information without parental consent, please contact us immediately, and we will take steps to delete the information.

7. Changes to This Privacy Policy

We may update this privacy policy periodically to reflect changes in our practices or legal requirements. Any changes will be posted on this page, and we will notify users of significant updates.

8. Contact Us

If you have any questions or concerns about this privacy policy or your personal data, please contact us:

Catalyst – Teacher Donkoh Foundation (TDF)
Email: [email protected]
Phone: (+233)20 101 7366
Address: TDF House, Off the Accra-Winneba Road, Dr. Jesus Junction, Kasoa, Ghana.